Refund Policy
1. Overview
At Ryxora, we strive to ensure our customers are satisfied with their purchase. This Refund Policy outlines the conditions under which refunds may be issued.
2. Digital Products
Due to the nature of digital products (such as downloadable files, templates, or software tools), all sales are final. Once the product has been delivered or downloaded, we cannot offer refunds, exchanges, or cancellations.
However, we will consider a refund if:
The product was not delivered due to a technical issue on our end.
The product received is significantly different from its description on the website.
3. Subscription Services
If you have purchased a recurring subscription:
You can cancel your subscription at any time before the next billing cycle.
Refunds for partial subscription periods are not available once the billing period has started.
If you believe you were charged in error, please contact us within 7 days of the transaction.
4. Custom Services
For custom automation or design services:
Refunds are only possible before work begins.
Once project work has started, refunds will be prorated based on the progress made.
5. How to Request a Refund
To request a refund, please contact us at contact@ryxora.com with your order details and reason for the request.
We’ll review your case and respond within 3–5 business days.
6. Contact Us
If you have any questions about our refund policy, contact us at:
Ryxora
📧 Email: contact@ryxora.com
🌐 Website: https://www.ryxora.com